Cancellation

A 20% cancellation charge will apply to all bookings up to a week (7 days) before the check-in date. Any cancellation after that will be non-refundable.

There are certain situations where only partial refunds are granted, such as when a booking is partially cancelled.

Refunds

Once your request is received, we will send you an email to notify you about the same. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company, it may take some time before your refund is officially posted.

• Next contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and you still have not received your refund yet, please contact us at
  01389-222254/+91 9639419882/+91 9412325480 from 9AM to 7PM on weekdays.